Privacy

Privacy

🔒 Privacy Policy

Asset Tracker is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our device tracking platform and services.

 

📊 Information We Collect
  • Device Data: Location coordinates, device identifiers, battery status, and system information
  • Account Information: Name, email address, company details, and billing information
  • Usage Analytics: Platform interactions, feature usage, and performance metrics
  • Communications: Support requests, feedback, and correspondence

 

🎯 How We Use Your Information
  • Service Delivery: Provide real-time tracking, alerts, and reporting features
  • Platform Improvement: Enhance functionality and develop new features
  • Customer Support: Respond to inquiries and resolve technical issues
  • Security & Compliance: Protect against fraud and ensure regulatory compliance

 

🤝 Information Sharing
  • Service Providers: Trusted partners for hosting, analytics, and payment processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Never Sold: We do not sell personal information to third parties

 

🛡️ Data Security
  • Encryption: AES-256 encryption for data at rest and in transit
  • Access Controls: Role-based permissions and multi-factor authentication
  • Regular Audits: Security assessments and vulnerability testing
  • Compliance: SOC 2 Type II and GDPR compliance standards

 

⚖️ Your Rights
  • Access & Export: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your personal data
  • Portability: Transfer your data to another service

 

📅 Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations. Location data is typically retained for 12 months, while account information is kept for the duration of your subscription plus 3 years for legal compliance.

 

📧 Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@assettracker.com or through our Help Center.